Right of withdrawal

In accordance with Article L.121-20 of the Consumer Code, the customer has a withdrawal period of fourteen (14) clear days from the day of receipt of the order without having to give reasons or pay a penalty, with the exception of return costs which remain the responsibility of the customer.

The return of a product is at the customer's expense. The return address is as follows:
14 zoning de la voie cuivrée
5503-sorinnes Belgium

You can exercise your right of withdrawal via the customer account: customer account

Or via the form below.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.